Mar 01 2013
I had tried a driver for the Intuos 4, which fixed the pressure issue, but lost the Touch capabilities of the tablet. I’m actually not crazy about that feature, and turn it off. But you might like it, and the 6.3.1w2 driver fixes both the pressure and touch features under Mountain Lion. I’ve corrected this post to include the later driver number, which is better for the Intuos 5 Touch.
Have I mentioned that I hate updating the OS? I used to be bleeding edge…
I finally replaced (well, supplemented) my oldish Wacom Graphire tablet with a Wacom Intuos 5. It’s probably overkill for the amount of retouching I do these days (sadly), but I justified it by the fact that I need to show the spiffy Erodible Brushes when I demo Photoshop CS6.
I have not plumbed the tablet controls; I simply wanted pressure and tilt ability in Photoshop and Illustrator. This is not a tablet review; it’s more of a driver review, I suppose.
I recently bit the bullet and updated to Mac OS X 10.8.2, Mountain Lion. [This is why PC users laugh at Mac users—because our Unix-based operating system versions are named after kitties.] After dreading it for so long, I wiped my drives and did clean installs; there were a few little kinks, but not as dire as I’d feared.
That is, until I cranked up the Intuos tablet for a demo 2 nights ago, and had no pressure: the option was grayed out in Photoshop and Illustrator. I was not amused. So I dug through Google and the Wacom forums for solutions: I used the Wacom driver’s “wipe out the preferences” option—no help. I uninstalled and reinstalled. Nope. I repaired permissions—grrr.
Finally, in a thread about Cintiq tablets (now I was on a quest), I came across a suggestion to install an older version of the driver. Made no sense, but I was desperate. I downloaded several of the antique drivers (current one for Intuos is 6.3.5w3). I thought what the heck and went for WacomTablet_6.3.1w2.dmg. I figured I’d try it, it would fail, and I’d work my way forward.
To my delight/relief, it did the trick—I now have pressure options in both Photoshop and Illustrator, thanks to the antique driver.
I posted in the Adobe Illustrator forum in hopes of helping other users, and thought I’d go back to the Wacom forums to do the same. I signed up, and when the confirmation email came from Wacom, I tried to confirm…and their confirmation process is broken. Sheesh. The forums are peer-to-peer, with no Wacom oversight, but since they’re available only through a portal on the company website, you’d think you could at least get in. I can read, but I can’t post.
Wacom makes good products: when I think “tablet,” I automatically think “Wacom,” and never considered another vendor’s products. But clearly they need to respond to the countless angry posts on their own forums (and others), and fix their dadgum driver. The latest one is dated just 2 weeks ago, but it doesn’t fix the problem.